Privacy Policy
Effective Date: 01 April 2025
Ngano Drilling (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information and ensuring your privacy when interacting with our company, website, and services. This Privacy Policy outlines how we collect, use, and protect your data in accordance with South Africa’s Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following types of personal information when you:
- Contact us via our website or email
- Request a quote or service
- Engage with us through social media
- Visit our physical site or interact with our team
Information may include:
- Full name and contact details (email, phone, address)
- Company name and location
- Project-specific information (site address, geological data)
- Technical correspondence or documents
- IP address and browsing activity (via cookies)
2. Purpose of Collection
We collect your information to:
- Respond to enquiries and provide requested services
- Prepare quotations and manage contracts
- Communicate project updates and schedules
- Ensure safety and compliance during fieldwork
- Improve our website and customer experience
- Maintain legal and financial records
3. Lawful Basis for Processing
We only collect and process personal data where:
- You have provided consent
- It is necessary for performance of a contract
- We are required to by law
- It is in your or our legitimate interest (e.g. safety, service delivery)
4. Data Sharing
We do not sell or rent your personal information. We may share your information only:
- With service providers or subcontractors assisting with your project
- With legal authorities where required by law
- For safety or compliance with industry regulations
All third-party processors are subject to confidentiality agreements.
5. Data Storage & Retention
- Your information is stored securely on protected servers and cloud platforms.
- We retain your data for as long as necessary to fulfill the intended purposes and comply with legal obligations.
- You have the right to request deletion or correction of your personal data at any time.
6. Your Rights Under POPIA
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion or restriction of processing
- Object to direct marketing
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, contact us at:
Email: info@nganodrilling.co.za
Phone: (073) 908-5240
7. Security of Your Information
We take data security seriously and use appropriate measures to protect your personal data from:
- Unauthorized access or disclosure
- Loss or theft
- Misuse or alteration
This includes password protection, restricted access, firewalls, and regular data audits.
8. Cookies & Website Analytics
We use cookies and tracking technologies to:
- Understand how users interact with our site
- Improve content and navigation
- Measure performance
You can manage or disable cookies in your browser settings.
9. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.
11. Contact Us
If you have any questions or requests regarding your personal information, contact us at:
Email: info@nganodrilling.co.za
Phone: (073) 908-5240
Address: Eagle Crest Estate | Aquila Villas Unit 19 | Bendor, Polokwane | 0699